Introduction
Welcome to The Highstreet Offlicence. By accessing or using our website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.
Eligibility to Purchase
Eligibility for Refunds
- You must be 18 years or older to purchase age-restricted products such as alcohol, tobacco, or vaping products
- By placing an order, you confirm that you meet the legal age requirements
- We reserve the right to request age verification and cancel orders if verification fails
Eligibility to Purchase
- All product descriptions and prices are accurate to the best of our knowledge
- Prices are subject to change without prior notice
- We reserve the right to limit quantities or refuse orders at our discretion
- Images are for illustration purposes only; actual products may vary slightly
Orders & Payments
- Orders are confirmed only after successful payment
- We accept secure online payment methods available at checkout
- In case of payment failure or suspected fraud, orders may be cancelled
Shipping & Delivery
- Delivery times provided are estimates and not guaranteed
- We are not responsible for delays caused by couriers or unforeseen circumstances
- In case of payment failure or suspected fraud, orders may be cancelled
Returns & Refunds
- Returns are accepted only as per our Shipping & Returns Policy
- Non-returnable items include alcohol, tobacco, vapes, lottery tickets, scratch cards, and opened items
- Refunds are processed after inspection and approval
Age-Restricted Items
- We strictly comply with UK laws regarding the sale of age-restricted products
- Orders containing alcohol, tobacco, or vapes may require ID verification upon delivery
- Failure to provide valid ID may result in order cancellation without refund of delivery charges
Intellectual Property
- All content on this website, including text, images, logos, and design, is the property of The Highstreet Offlicence
- Unauthorized use, reproduction, or distribution is prohibited
Limitation of Liability
- We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products
- Our total liability shall not exceed the value of the order placed
Privacy Policy
- Your personal information is handled in accordance with our Privacy Policy
- We do not sell or share customer data with third parties except where required for order processing or by law
Changes to Terms
- We reserve the right to update or modify these Terms & Conditions at any time
- Continued use of the website after changes implies acceptance of the updated terms
Governing Law
These Terms & Conditions are governed by and interpreted in accordance with the laws of the United Kingdom.
